Nacogdoches, TX – The Nacogdoches Convention and Visitors Bureau today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.
“Customer feedback is vital to us as we strive to deliver excellent customer service and exceed the expectations of our guests. TripAdvisor is an outstanding metric that allows our staff to measure our success as well as identify areas of improvement” says Sherry Chaney Morgan, Executive Director for the Nacogdoches Convention and Visitors Bureau.
“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travelers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognize businesses that are actively taking into account customer feedback to help travelers confidently experience the most highly reviewed places to eat, stay, and explore.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Nacogdoches Convention & Visitors Bureau is charged with the mission to position Nacogdoches as a historic destination by attracting overnight visitors and positively affecting the city’s economy.
TripAdvisor, the world's largest travel site*, enables travelers to unleash the full potential of every trip. With 760 million reviews and opinions covering the world's largest selection of travel listings worldwide – covering approximately 8.3 million accommodations, airlines, experiences, and restaurants -- TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that's right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world's largest travel community of 490 million average monthly unique visitors**, all looking to get the most out of every trip.
* Source: Jumpshot for TripAdvisor Sites, worldwide, February 2019
** Source: TripAdvisor internal log files, average monthly unique visitors during season peak in Q3 2018