Small Business Keeps Customers Secure
Posted 02 - 14 - 2012


G&G Lock and Safe owner David Gallager in front of his wall of keys.



(Photo by Josh Hart)



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Small Business Keeps Customers Secure



By Gentry Washington



Contributing writer



 



David and Susan Gallager of G & G Lock & Safe Co. have provided the security services that protect Nacogdoches residents and businesses since 1979. Quite a few things have changed since then including the location of the business and business partners.



“Originally it was me, Susan and Susie Green - the other ‘G’ in G & G Lock & Safe,” David said. He was nineteen when he bought the business with the help of Fredonia State Bank loan officer Gary Bob Workman. Green left the business within a year.



G & G now has 10 employees plus David.  Also, the business is in its fifth location under David’s ownership, and according to him, around year 2000, G & G made an important adjustment by keeping up with the industry’s technological advances.



“About 75% of our revenue comes from us installing security alarms and camera systems,” David said. “We take a lot of training classes to stay on top of all of the latest tools of the trade.”



The business has invested thousands of dollars in equipment that allows G & G to service residential and commercial properties as well as auto security. The service list includes installing card access systems, burglar and fire alarms, gate controllers, electronic deadbolts, camera and monitor systems, auto transponder and remote key replacement while continuing to offer installation of traditional locks, deadbolts, door knobs and levers.



“The electronic deadbolts have been one of the most popular products,” said Janet Parker, office manager. “With the number punch feature that can be programmed and reprogrammed, home owners can give the number to friends, pet caretakers or whoever may need access to the property, and then the owners can reprogram themselves if needed.”



The Gallegers believe in a dedication to a higher standard of service. According to David, it also helps that there isn’t many other places in or surrounding Nacogdoches that can provide the same menu of services.



“Most of our major competition is the fire alarm systems that come out of the Tyler area,” David said. “We have the advantage over these companies, because we can have a closer relationship with our customers, and it’s easier for them to call us up if they have any problems.”



David has many plans for updating the business. He plans on upgrading his inventory and ways of dispatching his employees. He started in his accounting department which is now all computerized.



“I like to feel that we care about our customers’ needs, and we do a good job for them,” he said when comparing his business to the corporate chain companies.



G & G has grossed more than the year before every year David has owned it until 2011.  With more than $500,000 a year in sales and 30 plus years of experience, and stable store front, G & G has established itself as deeply rooted in Nacogdoches. “I love being in Nacogdoches, because the people are so nice, it is such a friendly town,” he said.



David is very thankful for everyone that has helped him out along the way, but the most thanks goes to Susie Green’s parents Mr. and Mrs. Bill Campbell.



“They lent us the money to buy this business, and it took me four years to pay them back but I do not regret any of it,” David said about the Campbells.



G & G Lock & Safe Co. is located at 916 Park St. contact the business by phone at (936) 564-1893, or go to the website, www.gglocksafe.com.



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Other Nacogdoches County Chamber of Commerce members listed in Security Services are:  Centurion Security Services, 1379 County Road 769, phone (936) 564-4318 and contact is Kevin Mobley; and Safeco Security Systems, 1407 E. Denman Ave., Lufkin, TX 75901, phone (936) 569-9275, and contact is Shane Trahan.



 



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